VIP Account Manager

Job Type:
Cherry Hill, NJ, United States

FOX Bet - Two powerhouse companies. One amazing brand

We are looking for a VIP Account Manager and sports enthusiast to join our team in Cherry Hill, NJ.

Why we need you:

We are looking to create an industry leading VIP experience, where players do not want to play anywhere else. You will play a key role in helping FOX Bet to grow and monetize the VIP player segment whilst helping drive expansion into new states licensing sports betting and gaming.

You will responsible for growing and monetizing our VIP player segment, by building a sales focused approach to our most valuable customers. This is an exciting opportunity to grow our VIP players to up sell sports, poker and casino products to ensure our customers receive an elite experience. You will establish personal relationships with our customers by getting to know our VIPs and recommending tailored rewards, experiences and developing communication preferences.

You’ll have a real passion for continuous improvement, managing and hosting events with the ability to adapt to changing priorities and to thrive in a dynamic work environment. You’ll need strong interpersonal skills to establish effective relationships, as well as excellent organisational and project implementations skills.

Who are we looking for:

We need an individual that can develop relationships with other internal partners and team members, while building the processes and toolbox items necessary for continuous improvement. We are looking for a personal and sociable individual, who enjoys talking to people from all walks of life, who has experience working within sales and is commercially focused and used to hitting targets.

Experience and a passion for sports and/or sports betting is a material advantage as it will allow you to converse with customers in their language and provide a grounding to deal with the variety that this job entails.

As the ideal candidate, you will have:

At least four years’ experience in a commercial sales role. A background in VIP management in digital sports betting or gambling is a significant advantage.

What’s in it for you?

The salary for this job is based on experience, so whilst we are not able to provide such details at this stage, we can confirm that we do offer an excellent salary and benefits package. Our benefits include a discretionary annual performance bonus, premium health and dental insurance for you, your partner and your children (providing you all live at the same address), and a competitive 401k package.

We have an Employee Assistance Programme where you receive complimentary and confidential support from professionals who offer independent advice 24/7. To support you in developing your skills and career, we will provide ongoing training.

As an advocate of work life balance, we offer PIA; an annual personal interest allowance where we encourage personal learning outside of working hours; e.g. driving lessons, cookery classes and circus training (to name a few that our people have used this towards).

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

About FOX Bet

FOX Bet is the long-term partnership between FOX Sports, capable of reaching more than 100 million US viewers in a single weekend, and The Stars Group, one of the largest global gaming and interactive entertainment businesses in the world.

As well as owning the world’s largest poker platform, PokerStars, The Stars Group also includes the UK’s #1 online sports betting product - Sky Bet. Combining this expertise with the iconic FOX Sports brand, which has an unbeatable reach in sports media, will deliver a unique experience for our customers from a brand they trust. The regulation of sports betting across the US is accelerating with estimates that the market will be worth more than $10bn in five years’ time.

With a customer first focus, operational excellence and the massive FOX brand, FOX Bet will be at the forefront of this industry growth.

About The Stars Group

The Stars Group owns or licenses gaming and related consumer businesses and brands, including PokerStars, PokerStars Casino, BetStars, Full Tilt, FOX Bet, BetEasy, Sky Bet, Sky Vegas, Sky Casino, Sky Bingo, Sky Poker, and Oddschecker, as well as live poker tour and events brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world’s largest and most licensed publicly listed online gaming companies.

It is the policy of The Stars Group to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Stars Group will provide reasonable accommodations for qualified individuals with disabilities. If you need assistance with completing the online application process, please contact: .