Trading Operations Specialist

Job Type:
Cherry Hill, NJ, United States

FOX Bet - Two powerhouse companies. One amazing brand

The Stars Group (NASDAQ: TSG) are recruiting a Trading Operations Specialist to join its busy and diverse team. Stars Group is one of the largest publicly listed Gaming & Betting brands in the world, and recently announced a long-term partnership with Fox Sports (NASDAQ: FOX) to create FOX Bet, with the intention of building the leading brand in US Sports Betting.

*Please note this is a full-time shift based position with shifts falling on weekends and federal holidays. Shifts are 8 hours long and start between 7.30AM-4PM*

The role

Located in our Cherry Hill, NJ office, You will be responsible for key elements of our digital FOX Bet operations, including settlement of customer wagers, risk management and building compelling propositions for our customers. You will act as the key link between NJ Customer Support, Sportsbook Content, ROW Trading & Risk, Marketing Acquisition and CRM.

Your day to day tasks will focus on:

  • Operational aspects of our US trading, as well as helping implement our trading and promotional strategy for our US sports betting business.
  • Responsible for the analysis and interpretation of data to produce meaningful information in relation to customer’s betting patterns. So, you’ll be a quick and proactive decision maker who thrives on working in a fast-moving environment.
  • You’ll be handling resulting and settlement of wagers and resolving client issues in conjunction with Support, so will be required to foster relationships with peers and senior management.
  • You will work closely with Marketing, Trading, CRM and Commercial teams to analyse the efficiency of promotional activity and build compelling propositions for FOX Bet customers.

Who are we looking for:

  • A passion for sports is essential for this role as you’ll be developing close relationships with the sports content and operations specialists to ensure that the FOX Bet app/site is promoting the right content at the right time with an efficient customer experience.
  • Degree level qualified
  • Proficient in MS Office
  • Experienced in data manipulation and visualization
  • Experienced in working shift patterns
  • Previous or current trading experience is a requirement

What’s in it for you?

The salary for this job is based on experience, so while we are not able to go into detail at this stage, we can say that we offer great salary packages and also like to throw in a discretionary annual performance bonus.

We offer 100% paid health, dental and vision insurance for you and a substantial employer contribution towards your qualified dependent coverage. In addition, you also receive other benefits at no cost such as life insurance, short term disability and long term disability. We offer a generous 401(k) plan with a 100% employer match and no vesting or waiting period. In addition, you are entitled to a personal interest allowance which encourages our employees to enhance their skills or pursue a hobby. A baby bounty is offered to our employees as well, granting $1,500 upon the birth of a child. We also offer 9 paid holidays and full time employees start out with some generous vacation time right from Day 1.

Our in-house training and development team delivers fantastic support in terms of developing your skills and helping you progress your career. In the office there is always free fresh fruit, endless snacks and drinks and of course an unlimited amount of coffee! We also provide catered lunch to our employees on special occasions or just because!

In terms of relaxation we have offered yoga and chair massages in the past and will continue to do so under our yearly wellness initiatives. We look for fun ways to celebrate and come together socially including our favorite event each year-our annual Christmas party!

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we'll invite you to a phone interview and if that goes well, we will invite you into the office for a face-to-face interview.

About FOX Bet

FOX Bet is the long-term partnership between FOX Sports, capable of reaching more than 100 million US viewers in a single weekend, and The Stars Group, one of the largest global gaming and interactive entertainment businesses in the world.

As well as owning the world’s largest poker platform, PokerStars, The Stars Group also includes the UK’s #1 online sports betting product - Sky Bet. Combining this expertise with the iconic FOX Sports brand, which has an unbeatable reach in sports media, will deliver a unique experience for our customers from a brand they trust. The regulation of sports betting across the US is accelerating with estimates that the market will be worth more than $10bn in five years’ time.

With a customer first focus, operational excellence and the massive FOX brand, FOX Bet will be at the forefront of this industry growth.

The Group

The Stars Group owns or licenses gaming and related consumer businesses and brands, including PokerStars, PokerStars Casino, BetStars, Full Tilt, FOX Bet, BetEasy, Sky Bet, Sky Vegas, Sky Casino, Sky Bingo, Sky Poker, and Oddschecker, as well as live poker tour and events brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world's largest and most licensed publicly listed online gaming companies.

It is the policy of The Stars Group to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Stars Group will provide reasonable accommodations for qualified individuals with disabilities. If you need assistance with completing the online application process, please contact: