Team Lead Casino Quality Assurance

Job Type:
Sofia, Bulgaria

The role:

We are looking for a Team Lead Casino Quality Assurance to join our busy and dynamic team based in our Bulgaria service office.

Why we need you:

You`ll lead a team of QA games testers and supervise the onboarding games testing conducted by team members. You will assign games' onboarding testing tasks, including onboarding after initial integration is done and later onboarding for regulated markets. You`ll prioritize 3rd party games' defects found by QA game testers in the scope of the onboarding testing. You`ll assist in the verification of onboarding testing environment after Vendors' upgrades. You`ll communicate the games' testing status with Onboarding teams in Dublin and Toronto in order to identify testing priorities and to bring up blocker issues. You`ll administratively maintain Vendors' QA checklists and internal games' testing result documents.

As part of your operational responsibilities you will analyze casino games' rules in order to identify different game scenarios and gameplay flows. You will execute the agreed set of test cases, document testing results, identify defects and minimize steps to replicate bugs. All those details will be logged by you into a defect tracking tool. Following the best practices, you`ll retest fixed issues to assure bug is verified as fixed. You`ll work closely with game vendors’ Software Development and QA teams to reproduce, prioritize and monitor defects. Casino Operations Team in Dublin (Ireland) and Onboarding team in Toronto (Canada) will be supporting you and you`ll have to provide test status updates to the QA Lead. Your biggest challenge will be the balance between multiple tasks and priorities with minimal supervision while working in a dynamic environment.

Who are we looking for:

You have leadership experience in a similar environment, or experience delegating tasks/supervising small team in a technical environment. You have at least 2 years of software testing experience. You have been involved in Web Applications testing, and cross-browser testing on Windows 7/8/10 OS, MAC, and mobile devices. You are experienced in mobile applications testing on iOS and Android platforms and desktop applications on WIN and MAC.

You have in-depth knowledge of testing methodologies and the Software Development Life Cycle. You easily find the steps that will reproduce the defect and write clearly and accurately by using bug tracking software (JIRA). You enjoy communicating with different teams even if they are remote. You consider yourself a standout colleague and but you can also work independently. You are good at planning and time management. One of your best qualities is superb attention to detail. You tend to tolerate repetitive and tedious tasks.

You`ll be responsible to ensure 3rd party games pass the required level of quality control testing. You`ll analyze and replicate software reported issues to help identifying owners of expected fixes. You`ll supervise the execution of testing tasks in accordance with identified priorities. You`ll be involved in the regression testing and verifications of bugs.

As the ideal candidate, you will have:

You know how to provide constructive feedback, motivate team members and show strong decision-making skills in situations of ambiguity. You have basic knowledge of network infrastructure and communications and you are familiar with web debugging tools and technologies (fiddler, charles, etc). Any experience and knowledge of the online gaming industry will be a great advantage. Your real passion for games will also put you in the list of top candidates.

What’s in it for you?

The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and also like to throw in a discretionary annual performance bonus. In addition, we provide advice and financial relocation assistance to those moving to Bulgaria.

We offer health and dental insurance for you, your partner and your children (if you all live at the same address). In addition, you are entitled to a personal allowance interest which encourages our employees to upskill themselves or pursuit a hobby. A baby bounty is offered to our employees as well, granting 1000 BGN upon the birth of a child.

Our in-house training and development team deliver fantastic support in terms of developing your skills and helping you progress your career. In the office there is always free fresh fruit, snacks and drinks. In addition, we contribute a certain amount to the transportation and lunch expenses of our employees.

Our employees can always enrol to our sports program, and in terms of relaxation we have a playroom, including a PlayStation and a pool table. Our social team organise great events; including our sensational summer and Christmas parties.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview

The Group

The Stars Group is the ultimate owner of industry leading gaming brands such as PokerStars, PokerStars Casino, BetStars, Full Tilt, and the PokerStars Live brands, and through its ownership of Sky Betting & Gaming, a mobile-led leading online gaming operator, licenses the Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker online gaming brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world’s largest publicly listed online gaming companies. This role is in the Group’s Bulgaria service office in the Web Gaming department.