Senior Casino Research & Reporting Manager

Job Type:
Dublin, Ireland

The role: Senior Casino Research & Reporting Manager

We are looking for a Senior Casino Research & Reporting Manager to join our rapidly growing PokerStars Casino team, based in our Dublin office.

Why we need you:

We need you to provide key insights and actionable recommendations for stakeholders across Product, Marketing and Operations to help maximise revenue for PokerStars Casino. You will play a key role in researching the online Casino industry (and the wider gaming market), initiating player surveys, and analysing Casino reports to spot trends and opportunities.

You will be responsible for helping to build and executing the approved Casino strategy for research across various disciplines (customers, markets, competitors).  You will take an active part in the strategic planning for the vertical by adding the research dimensions and will act as a Casino focal point for BI, Group Research and other relevant central teams.

As part of your role, you will oversee customer research and understanding, including NPS survey, and derive conclusions and recommendations for PokerStars Casino. Your role will involve keeping an up to date pack of key competitors marketing activities, promotions, product offering and new releases, and provide monthly competitor news updates.

Working with BI teams, you will help establish a yearly plan with clear disciplines and defined projects. You will analyse Casino reports to spot trends and opportunities and will work closely with Casino Product, Marketing and Operations to deliver actionable insights and improvements.

You will help identify new opportunities and innovation initiatives for Casino in line with the group’s objectives and provide strategy recommendations. Understanding general tech trends and sharing these with the group to help keep pushing the development beyond gaming and ensure ad-hoc projects, presentations and reports are delivered on time, and satisfy business requirements.

Who are we looking for:

An experienced a real money online gaming professional, ideally with knowledge of the online Casino industry and broader technology sectors. We are looking for someone with proven and demonstrable experience gained within a similar role in a tier one company.  You will need understanding of the with data driven and general analytical experience and practical and provide actionable insights able to challenge the status quo and work well with multiple stakeholders.

As the ideal candidate, you will have:

Experience in marketing or similar areas and/or social gaming knowledge.

What’s in it for you?

The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and a discretionary annual performance bonus. In addition, we can provide advice and dedicated assistance to those moving to Dublin.

We offer health and dental insurance for you, your partner and your children (if you all live at the same address). In addition, you can join our company pension scheme.


You can make the most of our personal interest allowance in order to learn something new or pursue a hobby. If you have a baby whilst you work for us, we will give you 1000 EUR as congratulations.

Our in-house training and development team deliver fantastic support to develop your skills and support you in progressing your career.

We have a canteen which offers hot and cold options for breakfast and lunch and we contribute €3 daily towards this. In addition, there is free fresh fruit, snacks, drinks and an onsite gym (if you’re into that kind of thing).

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

The Group

The Stars Group is the ultimate owner of industry leading gaming brands such as PokerStars, PokerStars Casino, BetStars, Full Tilt, and the PokerStars Live brands, and through its ownership of Sky Betting & Gaming, a mobile-led leading online gaming operator, licenses the Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker online gaming brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world’s largest publicly listed online gaming companies. This role is in the Group’s Dublin service office in the Casino department.