Payments Product Manager

Business Support
Job Type:
Douglas, Isle of Man

The role: Payments Product Manager

We are looking for a Payments Product Manager to join our busy and dynamic Payments Product Management team in our Isle of Man office.

Why we need you:-

As Payments Product Manager you will be covering a wide variety of areas related to the payments offerings across the Groups platforms. The position requires involvement in the product life cycle from identifying and evaluating payments product to drafting business requirements through to release and managing the payments product to its full maturity.  You’ll be required to post release activities involving product launch and value measurement as well as managing the configuration settings for the payment solutions and cashier features.

You will have a strong focus and understanding of customer needs and behaviours and steer the product experience to address these. Whilst, also creating product functional specifications in accordance with business objectives and own the project through software development and testing.

You’ll prepare and maintain product documentation, for distribution within the team and stakeholders, while also maintaining regular communication with stakeholders, sharing new developments and obtaining feedback and/or signoff as required. You are required to have a strong focus on understanding quality indicators and KPIs (key performance indicators) with the ability to monitor and initiate investigations/analysis when needed.

As Payment Product Manager you will have ownership of the existing payment methods. Whilst also being the expert for your given solutions by knowing them inside out.  You’ll be responsible for the success of the products by knowing how they will work best for the business and making sure that suppliers deliver on the often stringent demands expected by the company.

You are required to work closely with the cashier platform team and the business development team on the payment methods offering within the Cashier. As well as, working closely with operations and other internal teams to plan, deploy and manage payment methods and features within the Cashier.

Who are we looking for:-

  • A passionate driven individual with an appreciation for delightful products
  • Relevant experience in product management for the online payment processing or ecommerce industry.
  • Educated to degree level in a business or technology discipline
  • You will have knowledge of software development lifecycles, multiple development styles and methodologies with a strong interest and aptitude in defining business requirements for software development.
  • You will have understanding of payment gateways, APIs to onboard payment solutions
  • You will be comfortable working with and analysing data to create meaningful insights
  • You will have excellent communication, relationship management and attention to detail skills with strong customer services skills.
  • You will have the ability to work under pressure to tight deadlines and have a can-do attitude.

As the ideal candidate, you will have:-

Experience working within the online gaming industry and understand the current industry trend, as well as experience/qualification in project management is desirable. Having experience working with Google Analytics, Microstrategy, Grafana, Jira and Confluence is also a plus.

Working with us:-

“You will be working with one of the most powerful platforms in the world supporting a big variety of gaming verticals and top brands in the industry, and processing billions of dollars annually. You will be working with many exciting payment methods in the world like Visa, Mastercard, Apple Pay, PayPal…” - Michael Xiao – Payment Methods, Team Manager

What’s in it for you?

We offer an excellent salary and benefits package and the salary for this job is based on experience so whilst we are not able to provide such details at this stage, we can confirm that we offer an excellent salary and benefits package.

Our benefits include a discretionary annual performance bonus, premium health and dental insurance for you, your partner and your children.

As an advocate of work/life balance, we offer an annual personal interest allowance where we encourage personal learning outside of working hours; e.g. driving lessons, cookery classes and circus training (to name a few that our people have used this towards). To support you in developing your skills and career, we will provide ongoing training. We offer many more great perks such as an annual travel loan, subsidised massage sessions, free drinks, snacks, hot beverages and fresh fruit every day.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

The Company

The Stars Group is the ultimate owner of industry leading gaming brands such as PokerStars, PokerStars Casino, BetStars, Full Tilt, and the PokerStars Live brands, and through its ownership of Sky Betting & Gaming, a mobile-led leading online gaming operator, licenses the Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker online gaming brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world’s largest publicly listed online gaming companies.  This role is in the Group’s Isle of Man office in the Payments Product Management department.