Payments Product Manager

Business Support
Job Type:
Toronto, Ontario, Canada

The role: Payments Product Manager

We are looking for a Payments Product Manager to join our busy and dynamic Payment Product Management team in our Toronto, Richmond Hill office.

Why we need you:-

You will work closely with designers and development teams to identify, define and deliver cashier platform products and features. The Cashier platform is responsible for all the money movement into and out of The Stars Group system, processing billions of dollars per year. You’ll also have a strong focus on and understanding of customer needs and behaviours and steer the product experience to address these. You will also create product functional specifications in accordance with business objectives and own the project through software development and testing.

You’ll prepare and maintain product documentation, for distribution within the team and stakeholders and maintain regular communication with stakeholders, sharing new developments and obtaining feedback and/or signoff as required. You will have a strong focus on understanding quality indicators and KPIs (key performance indicators) and will monitor and initiate investigations/analysis when  needed.

You will have ownership of the cashier feature configurations and project manage any new release deployments. You’ll initiate and project manage multi-variant testing and work closely with the payments methods team and the business development team on the payment methods offering within the Cashier. You will also work closely with operations and other internal teams to plan, deploy and manage live assistance within the Cashier.

Who are we looking for:-

A passionate driven individual with an appreciation for delightful products, you will have relevant experience working in product management in the financial services industry or similar and a degree in business or a technical discipline. You’ll have the ability to take ownership of and prioritise high volumes of responsibilities autonomously without delays in deliverables.

You’ll have knowledge of software development lifecycles, multiple development styles and methodologies with a strong interest and aptitude in defining business requirements for software development. You will be comfortable working with and analysing data to create meaningful insights.

You will have excellent communication, relationship management and attention to detail skills with strong customer services skills. You’ll have the ability to work under pressure to tight deadlines and have a can-do attitude.

As the ideal candidate, you will have:-

Experience working with regulatory frameworks and compliance, as well as experience/qualification in project management is desirable. Having experience working with Google Analytics, Microstrategy, Grafana, Jira and Confluence is also a plus.

What’s in it for you?

The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and a discretionary annual performance bonus.

We offer health and dental insurance for you and your dependents plus you can join our company pension scheme.

Our in-house training and development team deliver fantastic support to develop your skills and support you in progressing your career.

We have on-site yoga a few times a week and lunch is on us. We also have fresh fruit, snacks and drinks in the office so you won’t go hungry.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

The Company

The Stars Group is the ultimate owner of industry leading gaming brands such as PokerStars, PokerStars Casino, BetStars, Full Tilt, and the PokerStars Live brands, and through its ownership of Sky Betting & Gaming, a mobile-led leading online gaming operator, licenses the Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker online gaming brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world’s largest publicly listed online gaming companies.  This role is in the Group’s Richmond Hill, Toronto office in the Payment Product Management department.