Merchandising Coordinator

Job Type:
Sofia, Bulgaria

The role: Merchandising Coordinator

We are looking for a Merchandising Coordinator to join our team based in our Bulgaria service office.

Why we need you:-

We are seeking a hardworking, upbeat and highly motivated Merchandising Coordinator to join our Customer Loyalty Team.

Reporting to our Senior Merchandising Manager, you will be responsible for ensuring the smooth operation of our merchandising activities. You will be key in processing and managing orders and verifying the accuracy of the information provided. You'll help manage our internal order mail box queries and process internal merchandise requests. You’ll perform order dispatch and inventory monitoring activities and act as an escalation point for queries, working closely with our third-party fulfillment agency.

Who are we looking for:-

We are looking for a self-motivated person with a positive, can-do attitude who is able to demonstrate an eagerness to learn and possesses strong attention to detail. You will need the ability to work under pressure with minimum supervision and handle multiple tasks concurrently to meet deadlines to deal with the variety this role has to offer. You will be a deadline driven and results focused individual with excellent written and verbal English language skills with knowledge of Microsoft Office suite (Excel, Word).

As the ideal candidate, you will have:-

Experience within a customer service and/or online retail marketing environment with knowledge of customer loyalty programmes.

What’s in it for you?

The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and a discretionary annual performance bonus. In addition, we provide advice and financial relocation assistance to those moving to Bulgaria.

We offer health and dental insurance for you, your partner and your children (if you all live at the same address). You can make the most of our personal interest allowance in order to learn something new or pursue a hobby. If you have a baby whilst you work for us, we will give you 1000 BGN as congratulations.

Our in-house training and development team deliver fantastic support to develop your skills and support you in progressing your career.

In the office there is always free fresh fruit, snacks and drinks. In addition, we contribute a certain amount to your transportation and lunch expenses. You can always enrol to our sports program, and in terms of relaxation we have a playroom, including a PlayStation and a pool table. Our social team organise great events; including our sensational summer and Christmas parties.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

The Group

The Stars Group is the ultimate owner of industry leading gaming brands such as PokerStars, PokerStars Casino, BetStars, Full Tilt, and the PokerStars Live brands, and through its ownership of Sky Betting & Gaming, a mobile-led leading online gaming operator, licenses the Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker online gaming brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world’s largest publicly listed online gaming companies. This role is in the Group’s Bulgaria service office in the Marketing department.