General Manager – Technology

Job Type:
Sofia, Bulgaria

The role: General Manager – Technology

We are looking for a General Manager - Technology join our busy and dynamic team based in our Sofia service office.

Why we need you:

As General Manager – Technology, you can expect a wide-reaching role as part of our group. You’ll be an influential leader for the local office. You’ll have natural leadership qualities and you will be a people first focused manager. With this responsibility, you can expect to work closely with the main People division functions, both locally and globally. i.e. Talent Acquisition, People Services, Strategic HR. In addition, you’ll also work closely with the global VP’s for Technology divisions (Canada and UK bases), you’ll act as the bridge between teams and remote management. You’ll spend a lot of time focused on ensuring strong communication across locations, ensuring your local staff in Sofia remain heard.

As a leadership function, you will use your expertise to build the logistics of the Sofia office, building people engagement and team development. You shouldn’t think of yourself as a technical expert focusing on the finer details, rather you should have a broad understanding of technical, engineering, teams – most likely at a global level.

Local leadership:

You’ll be a central point for engagement activities, as we continue to expand the Sofia office – which is a central hub for Technology for the wider global group. You’ll spend a lot of time listening to your teams and working across various business divisions to help drive improvements for your teams and crucially help build the employment brand externally as we continue to focus our recruiting efforts in Sofia. In 2020 there will be a huge push on continuing to expand the technology staffing levels in Sofia even further, you’ll be an integral part of working closely with Talent Acquisition to utilise strategies to build out the staff further, and quickly.

You will get to see first-hand how your abilities translate into commercial success, through an engaged, high performing, motivated staff base.

Global relationship management

As well as thinking locally, you should be prepared (and experienced) in working in a decentralised global company, with a highly matrixed technology org. You’ll be the main conduit between VP level colleagues based in Toronto, Canada and Leeds, England and the Bulgaria operation. You will aim, within your leadership function in Bulgaria, to continue to build strong relationships with your counterparts globally and continue to ensure that technology drivers are led from the Bulgaria office.

Who are we looking for:

You will be a highly experienced global manager of technology teams; you can point to previous experience in building out local technology/software development branches of large businesses in the Sofia market. You’ll work closely with Talent Acquisition in the group, so being able to work closely with a large scale recruiting team is a big plus for this role. You will also work closely with Employer Branding, helping to continue to build a strong HR brand in the tech market.

You’ll most likely have worked in a technology or e-commerce industry and have experience dealing with senior staff located in different time-zones (ie. European and American) You may have worked as a Country Manager (or similar) at a large business and we’d expect you to be someone who has a strong network in Sofia.

As well as being a technically excellent individual and a charismatic leader, you’ll also be an individual who thrives in building relationships with similar VP level staff world-wide.

You are very comfortable getting into the thick of people issues, staff development and overall staff engagement. We’ll be looking for you to be able to show credibility quickly and continue to build that good-will both with your local teams and with your global VP counterparts.

If you have a technical and/or gaming background, that’s a big plus for us. As well as needing strong English language skills, having an understanding of the Bulgarian language is a positive.


What’s in it for you?

The salary for this job is based on experience so whilst we are not able to provide such details at this stage, we can confirm that we offer an excellent salary and benefits package. You will have 22 days paid annual leave. 

Our benefits include a discretionary annual performance bonus, premium health and dental insurance for you, your partner and your children (providing you all live at the same address), and a generous company contribution into a private pension scheme each month. 

As an advocate of work/life balance, we offer an annual personal interest allowance where we encourage personal learning outside of working hours; e.g. driving lessons, cookery classes and circus training (to name a few that our people have used this towards). 

We also have an Employee Assistance Programme where you receive complimentary and confidential support from professionals who offer independent advice 24/7. Our in-house training and development team deliver fantastic support in terms of developing your skills and helping you progress your career. We offer many more great perks such as an annual travel loan, subsidised massage sessions, free drinks, snacks, hot beverages and fresh fruit every day.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well, we’ll meet you for a face-to-face interview

The Group

The Stars Group is the ultimate owner of industry leading gaming brands such as PokerStars, PokerStars Casino, BetStars, Full Tilt, and the PokerStars Live brands, and through its ownership of Sky Betting & Gaming, a mobile-led leading online gaming operator, licenses the Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker online gaming brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world’s largest publicly listed online gaming companies. This role is in the Group’s Sofia, Bulgaria service office in the Technology Delivery division.