Department Head of UX Architecture

Business Support
Job Type:
Leeds, United Kingdom

The role: Department Head of UX Architecture

We are looking for a Department Head of UX Architecture to join our busy and dynamic Product Management team in our Leeds office.

Why we need you:-

As the Department Head of UX Architecture, you will be responsible for securing quality UX deliverables within your team which respond to the needs of both product and development teams. You will lead others through example and collaborate in creating simple & engaging user experiences within a complex industry. You will also take time to understand the performance side of design, our regulated markets and the business aspects of the products.  The role will require consideration for product consistency and player experience across all channels and touch points. You will work closely with the Department Head of UI Design and contribute to the overall design guidelines to secure consistent and seamless experiences for customers.  Although this role still requires some hands on UX design work, the Department Head of UX Architecture will be required to lead the UX Architects and ensure consistency, best practice and knowledge is shared across all projects. 

You have a deep knowledge and understanding of information architecture and interaction design across a variety of devices, touch-points and platforms. You’ll have a keen eye for detail and cross platform consistency, considering users who interact across more than one platform. You will be an advocate for user research, championing the involvement of customers during product design and development, ensuring insights are shared with UI, product and developer counterparts, and are considered as well as iterated during the design & development phases. 

A need to ensure pain points and unmet needs are obtained and addressed is important, whilst also being well-versed in modern UX research methods. You will work closely with the Group’s UX Research team helping to plan, prioritise and assist with all aspects of research.

You’ll come into the role with a fundamental understanding of UCD and extensive experience as a UX practitioner embedding this within working processes with your product peers. A need to be able to demonstrate experience helping global brands design and deliver digital products and services. You’ll have a strong desire to co-create (with customers and internal teams), and experience facilitating this type of collaboration, as well as, experience managing a small team yet still have a real passion for hands-on design.

You will ensure your team iterates on the UX deliverables and adapts these to the product, developer and research needs as the projects require. This role will require you to recruit, lead and mentor a small team of UX Architects instilling a collaborative culture and prioritising work load appropriately. You will also be required to help instill collaborative working with product, business stakeholders and developers and influence embedding UCD into an agile process.

Who are we looking for:-

You will have significant experience working as an in-house UX Practitioner with comprehensive understanding of user centered design. Experience of being an integral part of a UX team within an in-house environment, working collaboratively in cross-functional teams with designers, product managers and developers.

You’ll have experience leading a small team, be an effective communicator and willing team player. This role requires you to have experience designing solutions for all channels (responsive and native), while also being well versed in Axure, Sketch and other UX/prototyping tools. Technical knowledge of front-end mobile and web technologies is also essential.

As the ideal candidate, you will have:-

Experience working in the online gaming or other regulated industry and working on products/brands across different geographies and countries is desirable.

What’s in it for you?

The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and a discretionary annual performance bonus. We can also provide advice and dedicated assistance to those moving to Leeds.

We offer health and dental insurance for you, your partner and your children (if you all live at the same address). You can make the most of our personal interest allowance in order to learn something new or pursue a hobby. If you have a baby whilst you work for us, we will give you 1000 GBP as congratulations.

In addition to that, we provide the opportunity for a discounted gym membership.

Our in-house training and development team deliver fantastic support in terms of developing your skills and helping you progress your career.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

The Company

The Stars Group is the ultimate owner of industry leading gaming brands such as PokerStars, PokerStars Casino, BetStars, Full Tilt, and the PokerStars Live brands, and through its ownership of Sky Betting & Gaming, a mobile-led leading online gaming operator, licenses the Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker online gaming brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world’s largest publicly listed online gaming companies.  This role is in the Group’s Leeds office in the Product Management department.