Department Head of Product, Global Trading

Business Support
Job Type:
Sofia, Bulgaria

The role: Department Head of Product, Global Trading

We are looking for a Department Head of Product, Global Trading to join our busy and dynamic Global Sportsbook and Trading Platform team in our Bulgaria office.

Why we need you:-

Reporting to the Associate Director of Product, Group Trading Platforms, you’ll manage the trading roadmap across the Group, coordinating with other teams and working with internal stakeholders, including senior management across technology, marketing, research, commercial and trading to maximise the return on our technology investment.

You'll lead and support your team to set the vision and roadmap, aligning everyone behind a common goal, to motivate and energise behind that vision; building a shared understanding of the product. Whilst also, full end-to-end management of all aspects of the group trading product to deliver first class trading applications, easy to use interfaces and revenues for the business.

You should share the reasoning behind your decisions and the priority of delivery with appropriate stakeholders. As well as, defining clear, unambiguous functional and non-functional business requirements, business processes and/or user journeys, and communicate these as appropriate with engineers, architects and others.

You will oversee the customer through the product lifecycle to ensure we act proactively while also reacting to feedback to build a better product. Using commercial, insight and research functions you will identify the features with the most customer and business value through opportunities and to prioritise the backlog. While also, initiating research programmes that identify and help us understand how we best serve the needs of our customers in our product.

You’ll need to build relationships with other product managers across the business to understand how your areas of focus impact or depend on other roadmaps and subsequently get those opportunities scheduled on their roadmaps. Maintaining an appropriate level of understanding of relevant systems and business processes.

As Department Head you are required to build and maintain good working relationships with colleagues in Operational and Technology functions. As well as, working without boundaries to ensure your product area delivers best-in-class features rapidly, to a high-quality and sustainably. You are required to review/measure/assess delivered solutions to ensure fitness for purpose and explore opportunities to improve effectiveness of delivery; making recommendations and changes in process as appropriate.

You will also be required to complete ad-hoc analysis of operational data to discover opportunities and fix problems. Whilst also facilitating workshops, interviews and meetings with business stakeholders and their delegates to bring together and detail the existing business process and desired changes, using standard process modelling techniques. Excellent working knowledge and experience of owning end-to-end delivery; from concept to cash, ensuring frequent, successful and well-coordinated releases to users

Who are we looking for:-

  • Experience of Product Management within a lean / agile development methodology
  • Solid understanding of customer interactions and user journeys on transactional digital products and demonstrating a passion for continually improving customer experience
  • An analytical and inquisitive mind-set with the ability to translate business cases and analysis into tangible outcomes
  • Ability to maintain a good balance between short-term delivery and longer-term planning
  • Naturally collaborative, with a desire to be part of a highly successful team rather than individuality
  • High levels of commitment and enthusiasm
  • Interest in and knowledge of the latest technology and media trends, in particular an interest in mobile based products
  • Highly organised and proactive, who will see a job through to conclusion
  • Excellent communication skills, both verbal and written and comfortable operating at all levels of an organization

As the ideal candidate, you will have:-

Experience working within Sport betting or a demonstrable passion for Sports would be desirable.

What’s in it for you?

The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and a discretionary annual performance bonus. In addition, we provide advice and financial relocation assistance to those moving to Bulgaria.

We offer health and dental insurance for you, your partner and your children (if you all live at the same address). You can make the most of our personal interest allowance in order to learn something new or pursue a hobby. If you have a baby whilst you work for us, we will give you 1000 BGN as congratulations.

Our in-house training and development team deliver fantastic support to develop your skills and support you in progressing your career.

In the office there is always free fresh fruit, snacks and drinks. In addition, we contribute a certain amount to your transportation and lunch expenses. You can always enrol to our sports program, and in terms of relaxation we have a playroom, including a PlayStation and a pool table. Our social team organise great events; including our sensational summer and Christmas parties.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

The Company

The Stars Group is the ultimate owner of industry leading gaming brands such as PokerStars, PokerStars Casino, BetStars, Full Tilt, FOX Bet and the PokerStars Live brands, and through its ownership of Sky Betting & Gaming, a mobile-led leading online gaming operator, licenses the Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker online gaming brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world’s largest publicly listed online gaming companies. This role is in the Group’s Bulgaria service office in the Global Sportsbook and Trading Platform department.