CRM Execution Project Coordinator

Job Type:
Sofia, Bulgaria

The role: CRM Execution Project Coordinator - Poker

We are looking for a CRM Execution Project Coordinator to join our Delivery Management team, based in our Bulgaria service office.

Why we need you: -

We are looking for someone to join the team that has overall responsibility for the execution of all upcoming marketing activities and their communications requirements, in conjunction with the CRM Promotions and Life Cycle teams. You will work closely with the Execution Project Managers where you will be responsible for the upload and testing of all customer facing communications around promotions and campaigns to ensure all assets are fully QA’d, approved and ready to go live by the required date.

You will be responsible for identifying gaps in current tool capabilities where efficiency is being lost and recommend improvements / new tool ideas where appropriate. You will test and feedback on any new tools released which will impact the upload of comms with the goal of delivering greater efficiency and operational excellence within the team.

Who are we looking for: -

We are looking for a highly organised and methodical individual with excellent attention to detail.

You should have exposure or knowledge of online CRM.

As the ideal candidate, you will have: -

Experience in marketing, promotions and/or CRM, preferably within the online gaming industry. You should be highly organised and methodical, with excellent attention to detail able to work under pressure and maintain a positive attitude, with the ability to problem solve and adapt to changing business requirements.

You’ll need strong interpersonal skills with the ability to build relationships across departments. Knowledge of basic HTML coding might be helpful.

What’s in it for you?

The salary for this job is based on experience, so whilst we are not able to go into detail at this stage, we can say that we offer great salary packages and also like to throw in a discretionary annual performance bonus. In addition, we provide advice and financial relocation assistance to those moving to Bulgaria.

We offer health and dental insurance for you, your partner and your children (if you all live at the same address). In addition, you are entitled to a personal allowance interest which encourages our employees to upskill themselves or pursuit a hobby. A baby bounty is offered to our employees as well, granting 1000 BGN upon the birth of a child.

Our in-house training and development team deliver fantastic support in terms of developing your skills and helping you progress your career. In the office there is always free fresh fruit, snacks and drinks. In addition, we contribute a certain amount to the transportation and lunch expenses of our employees.

Our employees can always enroll to our sports program, and in terms of relaxation we have a playroom, including a PlayStation and a pool table. Our social team organise great events; including our sensational summer and Christmas parties.

What happens next?

We will aim to get back to you as soon as possible. If you meet the criteria, then we’ll invite you to a phone interview and if that goes well we’ll meet you for a face-to-face interview.

The Group

The Stars Group is the ultimate owner of industry leading gaming brands such as PokerStars, PokerStars Casino, BetStars, Full Tilt, and the PokerStars Live brands, and through its ownership of Sky Betting & Gaming, a mobile-led leading online gaming operator, licenses the Sky Bet, Sky Vegas, Sky Casino, Sky Bingo and Sky Poker online gaming brands. Collectively, these and other brands of The Stars Group have millions of registered customers globally, forming one of the world’s largest publicly listed online gaming companies.  This role is in the Group’s Bulgaria service office in the Marketing department.